Administrative concerns and abnormal, but non-urgent or serious, results are communicated via a secure messaging service called Medeo. This messaging service meets all federal and provincial security and privacy standards.
When a Medeo message is sent from a provider to a patient, an email notification will alert the patient to log in and retrieve the message.
If a patient forgets their password, they may retrieve it here. If not successful, contact Medeo to have your account reset.